Any and all the information collected on this site, or through our other corporate sites, will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any other company!
We will never send followup 'sales' email because that is spam and we do not send spam. You may receive an email regarding the status of your order, charges to your credit card, and possibly satisfaction surveys which may contain additional offers but the offer will not be the primary purpose of the email and we will not send emails in the future, after the transaction is completed and all necessary information has been provided to the customer regarding the transaction.
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.
Credit card information is entered on a secure server which keeps the information secure. It is automatically processed by computer and not stored by us. We do not store credit card numbers and cannot re-charge your card for any reason.
Terms of Service
Placing an order through this site or any of our related company sites indicates you accept these terms and conditions.
PLEASE READ CAREFULLY as this applies to all purchases made online or offline from Elite Minds Inc and for related products sold on this website which are provided by Elite Minds Inc.
By accepting charge(s) for any product(s) or providing your credit card number or making payment by PayPal for product(s) made by or sold through Elite Minds Inc., customers (buyers) agree to be bound by the terms and conditions listed below. Any attempt to alter, supplement, modify or amend these terms and conditions by the customer will be considered as material alteration of this agreement and, therefore, are void with/without customer's acknowledgement. In addition, these terms and conditions are subject to change at any time, with or without prior written notice to the customer(s). Therefore, please check these terms and conditions carefully each time before you place an order from Elite Minds Inc.
Elite Minds Inc LIMITED REFUND GUARANTEE
Each returned product MUST follow the Elite Minds Inc. return merchandise procedures. Return procedures are spelled out below. Any returned merchandise that has not followed these procedures shall be rejected and marked as lost to Elite Minds Inc. Customer agrees that all returned products will be 100% complete(with the exception of items advertised as free gifts that may be kept), in re-saleable condition, and will include the original packaging material(s), manual(s), blank warranty card(s), and other accessories which have been provided by the manufacturer originally in the packaging. If any component(s) of the returned product is (are) missing, Elite Minds Inc's Return Procedure will be breached and shall reject the entire return or deduct the cost of missing pieces from any refund(if any is due based on the opinion of Elite Minds Inc.).
Elite Minds Inc. will gladly accept any merchandise for replacement which is/are defective or in damaged condition when received by the customer if it is returned within 30 days of purchases. Specific items may have different guarantee periods which are not altered by this 30 day damage/defect replacement offer. If you receive it and its broke, we will replace it. We do not accept returns for merchandise purchased at retail outlets, through other websites not controlled by Elite Minds Inc. or other services not provided directly by us. Returns for retail purchases depend solely on the retail store's policy. Any returns sent directly to Elite Minds Inc which were not purchased from Elite Minds Inc will be considered gifts to Elite Minds Inc. If you didn't buy it from us, there is no reason to return it to us, return it where you bought it.
Refunds for downloaded products(where applicable and if such product is covered by any guarantee) must be requested through our trouble ticket system which is available by clicking the Contact Us link on the website for that product. Email is unreliable so we cannot guarantee that we will receive your request by email, therefore you must submit refund requests through our trouble ticket system so we will be assured of receiving the request, there will be a way of tracking the request and there you can also track it even if your email is not working correctly. We are not responsible for email refund requests which are lost or which are filtered as spam. If you wish to request a refund for a downloaded product, do it through the trouble ticket system. Filing credit card or other chargebacks without first contacting us will be considered attempted fraud. If you have a problem, contact us first and we will help you. If you do not contact us, then there is no problem.